The terms Artificial Intelligence (AI), Large Language Models (LLM), and Machine Learning (ML) are sometimes interchangeable.
- We do NOT upload any of your Personal Identifiable Information (PII) to AI tools.
- We do NOT use AI responses directly for client advice, investment decisions or client communications.
- We DO use AI tools to transcribe and summarize some meetings, both internal and with clients – all with applicable approvals and within compliance guidelines.
- We DO use AI to create and clarify drafts of communication, and to do research on various topics relating to our business – but we fact-check, review with appropriate sources, and we review and rewrite text provided by the tools.



